Terms & Conditions

Please read these Terms and Conditions carefully.

By accessing the Website You agree to be bound by these Terms and Conditions.

These Terms and Conditions also constitute the terms of the Membership Agreement between You and SOTO Group if You apply to be, and are accepted by SOTO Group as, a SOTO Group Member.


In these Terms and Conditions, unless a contrary intention applies:

“Acceptance” has the meaning given in clause 6.3;

“Account” has the meaning given in clause 4.b);

“Application” has the meaning given in clause 4.c);

“Bank Account” has the meaning given in clause 6.5;

“Booking” has the meaning given in clause 10.2;

“Business Day” means a day that is not a Saturday, Sunday or public holiday in Western Australia;

“Card” means a payment card which provides the cardholder electronic access to his or her bank account(s) at a financial institution and includes a debit card and a credit card;

“Community Manager” means Matthew Crouch or such other person appointed by SOTO Group from time to time;

“Confidential Information” has the meaning given in clauses 13.1 and 13.2;

“Coworking Space” means those parts of the Premises made available by SOTO Group for use by SOTO Group Members for Permitted Activities;

“GST” means any goods and services tax under the GST Act or a tax of a like or analogous nature that is imposed, assessed or levied in relation to any supply made of goods, services or any other thing under these Terms and Conditions or via the Website;

“GST Act” means A New Tax System (Goods and Services Tax) Act 1999 (Cth) as amended and any associated legislation and regulations;

“Intellectual Property Rights”
means any patent, trademark, service mark, copyright, moral right, right in a design, know-how and any other intellectual or industrial property rights, anywhere in the world whether or not registered;

“Liability” means all liabilities (whether actual, contingent or prospective), loss, damages, costs and expenses of whatever description;

“Linked Sites” has the meaning given in clause 19;

“Meeting Rooms” has the meaning given in clause 10.1;

“Meeting Room Fee” has the meaning given in clause 10.3;

“Membership Agreement” has the meaning given in clause 6.4;

“Membership Fee” means the fee specified on the Website which is payable by You to SOTO Group for Your SOTO Group Membership for the Membership Type applicable to You;

“Membership Renewal Notice” means a notice from SOTO Group asking You to renew Your SOTO Group Membership;

“Office” means an office space allocated at the Premises, at SOTO Group discretion, for Your exclusive use.

“Party” means SOTO Group and / or You as the context requires;

“Permitted Activities” means activities permitted at the Premises as advised by SOTO Group from time to time;

“Personal Information” means information or an opinion about an individual as defined in section 6 of the Privacy Act 1988 (Cth) which is collected, used, disclosed, stored or handled by SOTO Group;

“Premises” means 612 Beaufort Street, Mount Lawley, as the context requires or such other location that SOTO Group makes available under a SOTO Group Membership ;

“Privacy Policy” means SOTO Group’s privacy policy available on the Website;

“Permanent Desk” means a desk space allocated at the Premises, at SOTO Group’s discretion, for Your exclusive use;

“SOTO Group” means Conceptual Corporate Consulting Pty Ltd Trading As SOTO ABN 15 164 919 537

“SOTO Group Community” means the community run by SOTO Group comprising all SOTO Group Members, the Premises and the facilities at the Premises;

“SOTO Group Member” means You or any other person holding a SOTO Group Membership;

“SOTO Group Membership” means either a Community Membership, a Friends (Casual) Membership, a Family (Permanent) Membership, or an Organisation Membership as selected by You with the benefits listed under that heading in the Schedule (which benefits are subject to change at SOTO Group’ discretion) ;

“SOTO Group Property” means everything in the Premises which is owned by or otherwise controlled by SOTO Group;

“Terms and Conditions” means these terms and conditions including any schedule or annexure and all materials referred to or linked to in these terms and conditions including, but not limited to, the Privacy Policy;

“Username” has the meaning given in clause 5.1;

“Website” means the internet site owned by SOTO Group and operating under the URL www.sotogroup.co ; www.hub.sotogroup.co.

“Online Community Platform” means the online members platform or any other online community chosen by SOTO Group and communicated to You as available, for SOTO Group Members to ask questions, provide feedback, post ideas and source new collaborators;

“You” and “Your” are a reference to you the customer (or the company or organisation you represent); and

“Your Property” means any plant, equipment, documents, possessions or other property that You bring onto the Premises.


You represent and warrant that:

2.1.1. You are at least 18 years of age;

2.1.2. You have the legal capacity to enter into legally binding contracts under applicable law; and

2.1.3. if the SOTO Group Member is a company, You are properly authorised to bind the company to the Membership Agreement.


3.1.   SOTO Group reserves the right to vary these Terms and Conditions by publishing them on the Website: giving You notice; and giving You any explanation or justification for such variation.

3.2.   Your continued use of the Website and of the privileges of Your SOTO Group Membership will be deemed to be Your acceptance of any variation to these Terms and Conditions.


In order to become a SOTO Group Member, You must:

4.1.1. meet the eligibility requirements set out in these Terms and Conditions;

4.1.2. create an account with SOTO Group by following the instructions on the Website (“Account”);

4.1.3. complete and submit the online application form available on the Website or a membership agreement form sent to You upon request by SOTO Group (“Application”); and

4.1.4. have Your Application accepted by SOTO Group in accordance with clause 6.3.


5.1.       To create an Account, You must follow the instructions on the Website. Your username will be the email address You provide when creating an Account (“Username”). You can only have one Account per email address. Your Username must not be one that in SOTO Group’ opinion is inappropriate or offensive and must not infringe upon the rights of any third party. SOTO Group can require You to immediately change Your Username if it thinks it is inappropriate for use in relation to the Website.

5.2.   If You choose to use an email address supplied to You by an employer, then You are solely responsible for ensuring that You comply with the rules, policies or protocols that apply to the use of that email address.

5.3.   Your Account is non-transferable. You must keep Your Account details safe and must not disclose them to any third party. The Account may be used only by the individual who created it and not by anyone else (unless you first get SOTO Group’s consent). SOTO Group reserves the right to terminate Your Account if SOTO Group has reason to believe that Your Account details are being used by anyone other than You.

5.4.   You shall be liable for all activities that are undertaken using Your Account together with the associated password and shall compensate SOTO Group for any and all Liability SOTO Group may suffer as a result of any failure by You to keep Your Username and password strictly secure at all times.


6.1.   An Application by You is an offer by You to become a SOTO Group Member.

6.2.   SOTO Group reserves the right to accept or reject Your Application for any reason.

6.3.   Subject to clause 6.4, if SOTO Group accepts Your Application it will notify You by email to confirm acceptance (“Acceptance”).

6.4 SOTO Group reserves the right to request payment of a deposit of up to 2 months’ of the Membership Fees prior to Acceptance. 

6.5.   A membership agreement between You and SOTO Group will be formed on these Terms and Conditions and additional terms included in the quote or renewal documentation  (“Membership Agreement”) when SOTO Group emails You notice of its Acceptance pursuant to clause 6.3.

6.6.   If SOTO Group rejects Your Application, it will notify You by email to confirm rejection. If payment of the Membership Fee (or part thereof) has been made, then the full amount paid will be refunded to the account from which Your payment was made (“Bank Account”).

6.7.   To be eligible for Student Membership Discounts, You must be enrolled at a university or qualifying technical and further education institution, in SOTO Group’ sole  discretion). SOTO Group reserves the right to require You to provide proof of enrolment.

6.8 To the extent that there is any inconsistency between the terms of this Membership Agreement and the additional terms provided on a quotation document or renewal contract with SOTO Group (Proposal Terms), the Proposal Terms shall prevail.


7.1.   By submitting an Application, You agree to pay the Membership Fee relevant to Your membership type in accordance with the payment method nominated by You at the time of making Your Application.

7.2.   Membership Fees are not refundable.

7.3.   Payment of Membership Fee will entitle you membership of SOTO Group for the period for which You have paid, i.e. either monthly, quarterly or annually.

7.4 Membership Fees are payable by the due date specified in the invoice. If your Membership Fees are not paid by the due date, you will be charged an administrative fee of $25 (“Administrative Fee”).

7.5 All Membership Fees must be paid a minimum of one month in advance at all times.

7.6 SOTO Group reserves the right to charge a merchant fee of 1.75% + A$0.30 for domestic cards and 2.9% + A$0.30 for International cards +2% if currency conversion is required when paying your Membership Fee by Card.

7.7 SOTO Group reserves the right to charge a merchant fee of 1% + A$0.30 and A$2.50 for failures and disputes when paying your Membership Fee by direct debit. This transaction fee is capped at A$3.50 by the merchant.


8.1.   SOTO Group will provide You with a Membership Renewal Notice at least thirty (30) days before the expiry of Your Annual SOTO Group Community Membership which will:

a)        set out the Membership Fee payable by You (which SOTO Group may vary each year in its discretion);

b)        set out the due date for payment of Your Membership Fee (“Due Date”);

c)        set out the payment methods available; and

d)     provide You with the ability to notify SOTO Group prior to the Due Date if You do not wish to renew Your SOTO Group Community Membership.

8.2.   Unless You notify SOTO Group otherwise, Your SOTO Group Community Membership will be automatically renewed on the Due Date for one further year and the Community Membership Fee applicable for that year will be payable by You in the manner and frequency previously nominated by You.

8.3.   If Your Card or Bank Account details provided to SOTO Group for the purposes of making payments by You are no longer current, you must immediately notify SOTO Group of the new details and promptly do all things and provide any signed documentation necessary to enable SOTO Group to process Your payments.

8.4.   If You notify SOTO Group prior to the Due Date that you do not wish to renew Your SOTO Group Community Membership, your membership will cease and the further Membership Fee will not be payable.

8.5.   If SOTO Group does not receive the Membership Fee by the Due Date, Your SOTO Group Community Membership will lapse and you will no longer have access to the benefits of Membership set out in the Schedule.


9.1.      Being a SOTO Group Member will entitle You to those benefits set out in the Schedule as are relevant for the type of Membership you have elected on those conditions specified, if any.


10.1. SOTO Group Beaufort Street office does not have meeting rooms directly within our facility. However, the SOTO Group has meeting rooms in sister facilities (“Meeting Rooms”) that may be available to You to hire, subject to Booking and availability.

10.2. Bookings of Meeting Rooms must be made using the online booking request form available on the Website (“Booking”).

10.3. By placing a Booking, You agree to pay the fee notified to You at the time of placing the Booking (“Meeting Room Fee”).

10.4. SOTO Group reserves the right to accept or reject Your Booking for any reason at any time.

10.5. If You use a Meeting Room without having made a Booking You may be asked to pack up and vacate the Meeting Room immediately (which you must do), even if not booked by another person.

10.6. You must notify SOTO Group immediately if You need to cancel a Booking.  If the Meeting Room or Event Space has been booked via SOTO Group’ events team then at least 15 days’ notice is required. A cancellation fee of 25% of the Meeting Room Fee will apply. If less than 15 days’ notice is given, the Meeting Room Fee will be forfeited in full.

10.7. If You book a Meeting Room via the online facility you can cancel your booking until the time of the booking with no charge. If a meeting is not cancelled by the start time then the Meeting Room Fee will be forfeited in full.

10.8. Any Booking clashes will be resolved by the Community Manager with every attempt made to accommodate You in an alternate Meeting Room or on an alternate day. If this is not possible, SOTO Group reserves its right to cancel the Booking and refund the Meeting Room Fee to Your Bank Account.

10.9. The capacity of each Meeting Room is specified on the Website and you must not exceed this capacity for any reason.

10.10. You agree to maintain each Meeting Room in a clean and safe manner.

10.11. A projector or television monitor may be available by SOTO Group in some Meeting Rooms in sister facilities. Use of these will be included in the Meeting Room Fee.


11.1 SOTO Group does not provide lockers. If you are a permanent member You will have access to Your own small storage space exclusive to Your pod. All members are recommended to keep valuable items with them at all times. SOTO Group does not accept responsibility for any loss or theft of or damage to Your Property stored in any part of the office or it’s storage spaces.


12.1. When accessing the Website or the Premises or otherwise using Your SOTO Group Membership You must not:

a)        violate any applicable laws or regulations;

b)        defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (including the right of privacy) of others;

c)        attempt to undermine the security or integrity of SOTO Group’s computing systems or networks or, where the Website is hosted by a third party, that third party’s computing systems or networks;

d)        use, or misuse, the Website in any way which may impair the functionality of the Website or impair the ability of any other user to use the Website;

e)        attempt to gain unauthorised access to any materials, other than those to which You have been given express permission to access, or to the computer system on which the Website is hosted;

f)         transmit, or input into the Website, any:

i.        files that may damage any other person’s computing devices or software;

ii.      content that may be offensive; or

iii.     material or data in violation of any law (including data or other material protected by copyright or trade secrets which You do not have the right to use);

g)        attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer any computer programs used to operate the Website;

h)        install any cabling, IT or telecom connections at the Premises without the consent of SOTO Group (which SOTO Group may refuse at its absolute discretion);

i)         alter any part of the setup of the Premises;

j)         hold yourself out as a representative of SOTO Group or attempt to assume any obligations on behalf of SOTO Group;

k)        disclose, commercialise or otherwise use any Confidential Information provided to You in the course of your SOTO Group Community Membership, other than for purposes authorised by the provider of the information; or

l)         leave any valuable possessions unattended in the Premises.

12.2. You agree that:

m)      the Premises are to be used solely by You for Permitted Activities;

n)        You will immediately report any injuries on the Premises to the Community Manager and provide written record;

o)        You will respect the Premises and take good care of SOTO Group Property at all times;

p)        You will comply with any reasonable requests or directions by SOTO Group at all times;

q)        it is Your sole responsibility to determine that your SOTO Group Membership meets the needs of Your business and is suitable for the purposes for which it is used;

r)         Your access to the Website and the Premises and Your use of the SOTO Group Membership is at Your risk entirely;

s)         SOTO Group may prohibit or halt any activity in the Premises which in its opinion is objectionable, dangerous, unlawful, infringes the Intellectual Property Rights of SOTO Group or a third party or which is potentially detrimental to SOTO Group’s reputation;

t)         the whole of the Premises remains in SOTO Group’s possession and control at all times;

u)        these Terms and Conditions create no tenancy interest, leasehold estate or other real property interest in Your favour with respect to the Premises or any part of them;

v)        You are responsible for rectifying any damage to the Premises, or SOTO Group Property, (fair wear and tear excepted) caused by You;

w)       SOTO Group is entitled to charge You additional costs for printing and photocopying;

x)        You are required to participate in an annual survey, hosted by SOTO Group, which aims to measure SOTO Group economic, environmental and social impact;

y)        it is Your responsibility to ensure that there is at all times sufficient clear credit available in Your Bank Account or on Your Card to meet the payments detailed in these Terms and Conditions; and

z)        if You fail to make payment in accordance with these Terms and Conditions, You will be liable for any reasonable costs incurred by SOTO Group in recovering the debt (including any legal fees, bank fees, collection agency charges or any other reasonable costs).

12.3. SOTO Group does not make any representations as to the security of SOTO Group’ network or internet connections. You must adopt the security measures (e.g. encryption) You believe to be appropriate to Your circumstances. SOTO Group takes no responsibility for Your data or network security and shall not be held liable for any losses or damages (direct or consequential) You incur as a result of unauthorised access to the SOTO Group network or Your own network, data or devices.


13.1. You acknowledge and agree that during Your use of the Website, the Premises and Your SOTO Group Membership You may be exposed to Confidential Information. “Confidential Information” shall mean all information, in whole or in part, that is disclosed by SOTO Group, any employee, affiliate, or agent of SOTO Group, a SOTO Group Member or a third party that is non-public, confidential or proprietary in nature.

13.2. Confidential Information also includes, without limitation, information about business, sales, operations, know-how, trade secrets, technology, products, employees, customers, marketing plans, financial information, services, business affairs, any knowledge gained through examination or observation of or access to the facilities, computer systems and/or books and records, any analyses, compilations, studies or other documents or otherwise derived in any manner from the Confidential Information and any information that You are obligated to keep confidential or know or have reason to know should be treated as confidential.

13.3. Your use of the Website, Premises and Your SOTO Group Membership obligates You to:

aa)      maintain all Confidential Information in strict confidence;

bb)      not disclose Confidential Information to any third parties; and

cc)      not use Confidential Information in any way directly or indirectly detrimental to SOTO Group, other SOTO Group Members or any third party.

13.4. All Intellectual Property Rights remain the property of the owner. You acknowledge and agree that these Terms and Conditions and your SOTO Group Membership does not grant you any Intellectual Property Rights, by licence or otherwise.


14.1. All Intellectual Property Rights with respect to the Website and any associated documentation and text are the sole property of SOTO Group (or third party intellectual property licensors to SOTO Group) and may not be used or reproduced in full or in part without SOTO Group’s prior written notice, of which may be withheld in its absolute discretion.

14.2. Unless permitted by these Terms and Conditions, You may not use the Website, or the material contained on it or linked to it (“the Material”), for any purpose. This includes:

a)         the reproduction of the Material in any material form;

b)         the distribution of the Material in any material form;

c)         re-transmission of the Material by any medium of communication;

d)         uploading and / or reposting the Material to any other site on the internet; or

e)         “framing” the Material with other material on any other internet site.

14.3. You may not modify, copy or otherwise commercialise:

a)          the layout of the Website; or

b)          any computer software or code contained in the Website.

15.  GST

15.1.   The Parties agree that any and all amounts and other considerations referred to in these Terms and Conditions and on the Website are exclusive of any GST (unless specified otherwise).

15.2.   If any GST is imposed on any supply made pursuant to these Terms and Conditions, then the recipient of the taxable supply must pay to the supplier the GST amount in addition to any consideration due for the supply.

15.3.   The GST imposed on the supply is calculated by multiplying the amount or value of the consideration for the supply by the GST tax rate prevailing as at the date the supply is made.

15.4.   If the recipient of the supply is required to pay an additional amount for GST pursuant to this clause, then the recipient will pay the increased amount in the same manner and at the same time as payment of the consideration due under these Terms and Conditions.


16.1. To the maximum extent permitted by law, SOTO Group excludes all liability and responsibility to You (or any other person) in contract, tort (including negligence), or otherwise, for any loss, including consequential loss, or damage resulting, directly or indirectly, from any use of, or reliance on, the Website, the Premises and Your SOTO Group Membership.

16.2. If You suffer loss or damage as a result of SOTO Group’s negligence, breach of contract or other act or omission that cannot at law be avoided pursuant to clause 16.1, any claim by You against SOTO Group arising will be limited in respect of any one incident, or series of connected incidents, to the value of the Fees paid to SOTO Group by You in the preceding 12 months from the date the liability arose.

16.3. SOTO Group cannot guarantee uninterrupted, timely, secure, error free or virus free access to the Website or, to SOTO Group’ network or the internet, whether from its Premises or otherwise, and its operation may be interfered with by numerous factors outside of SOTO Group’ control.


            You agree to release, indemnify and keep indemnified SOTO Group from and against all Liabilities suffered or incurred by SOTO Group to the extent arising out of or in connection with Your:

a)          failure to comply with these Terms and Conditions;

b)          use of the Website, the Premises and Your SOTO Group Membership; and

c)          infringement of any Intellectual Property Rights, privacy or other rights of a third party (including but not limited to other SOTO Group Members, service providers to SOTO Group and licensors to SOTO Group).


SOTO Group does not maintain any insurance to cover any loss or damage to Your property, Yourself or Your staff.  You are solely responsible to obtain and maintain the following insurances for the term of Your SOTO Group Membership and for Your use of the Premises:

a)          public liability insurance;

b)          workers compensation insurance; and

c)          insurance to protect Your Property.


The Website may include links to other websites maintained by third parties which are not under the control of SOTO Group (“Linked Sites”). SOTO Group makes available Linked Sites to You solely as a convenience, and the inclusion on the Website of links to Linked Sites does not imply endorsement by SOTO Group of the Linked Sites. Linked Sites are not under the control of SOTO Group and SOTO Group is not responsible for the material contained on any Linked Site or the consequences of accessing such sites. You access Linked Sites at Your own risk and by accessing them You leave the Website.


Privacy is very important to SOTO Group. SOTO Group will use Your Personal Information only as described in the Privacy Policy and the Privacy Act (Cth) 1988. For a complete description of how SOTO Group will use and protect Your Personal Information, see the Privacy Policy. If You object to Your Personal Information being transferred or used in this way please do not use the Website or Your SOTO Group Membership.


21.1. SOTO Group may terminate the Membership Agreement (and Your access to the Premises and Your SOTO Group Membership), if:

a)        You breach the Membership Agreement and, in the opinion of SOTO Group acting reasonably, the breach is unable to be remedied; or

b)        You breach the Membership Agreement and, if the breach can be remedied, You fail to rectify any remediable breach within seven (7) days of SOTO Group notifying You of the breach and requesting rectification; or

c)        You become insolvent, bankrupt, go into liquidation or become unable to pay Your debts as they fall due; or

d)        Your conduct, or that of someone who attends the Premises with Your permission or at Your invitation, is incompatible with the SOTO Group Code of Conduct; or

e)        SOTO Group, acting reasonably, is no longer able to provide You with access to the Premises.

21.2. If the Membership Agreement is terminated by SOTO Group pursuant to sub clause 21.1(e), SOTO Group shall refund You a prorated amount of Your Membership Fee.

21.3. If the Membership Agreement is terminated pursuant to clause 21.1, or if Your SOTO Group Membership expires, You are required to immediately:

a)        remove Your Property from the Premises;

b)        vacate the Premises in a respectful manner;

c)        leave Your area of the Premises in a clean state; and

d)        return to SOTO Group any keys (including access / swipe cards) to the Premises.

21.4. If You leave Your Property in the Premises following termination or expiry of Your SOTO Group Membership, SOTO Group may dispose of it at Your cost (and charge you accordingly) in any way SOTO Group chooses without liability or responsibility to You.


22.1. If You require technical help with the Website, please first check the support provided by SOTO Group on the Website then, if necessary, email us at  hello@sotogroup.co

22.2. Whilst SOTO Group intends that the Website be available 24 hours a day, seven days a week, the Website may occasionally be unavailable for maintenance or other development activity. If the Website is likely to be unavailable for significant periods of time, SOTO Group will use reasonable endeavours to publish such interruption details on the Website in advance.

22.3. Please contact SOTO Group on hello@sotogroup.co if You suspect any abuse or misuse of the Website or the Premises so that SOTO Group is able to notify the relevant authorities.


23.1. You cannot transfer or assign Your SOTO Group Membership without SOTO Group’s prior written consent which may be withheld in its absolute discretion.

23.2. SOTO Group may assign or transfer the benefit of the Terms and Conditions or any Membership Agreement at any time subject to SOTO Group giving You four (4) weeks prior notice in writing.


This Membership Agreement supersede and extinguish all prior agreements, representations (whether oral or written) and understandings and constitute the entire agreement between You and SOTO Group relating to the Website and Your SOTO Group Membership.


The failure to exercise, or delay in exercising, any power or right by a Party does not operate as a waiver of that power or right, nor does any single exercise of a power or right preclude any other exercise of it or the exercise of any other power or right. A power or right may only be waived in writing, signed by the Party to be bound by the waiver.


This Membership Agreement is governed by the laws of Western Australia, without giving effect to any principles of conflicts of laws. You agree to the jurisdiction of the courts of Western Australia to determine any dispute arising out of this Membership Agreement.


If any parts of this Membership Agreement are found to be void, unlawful, or unenforceable then that part will be deemed to be severed without affecting the validity and enforceability of the remaining provisions.


28.1. You acknowledge and agree that any notice given pursuant to these Terms and Conditions by either Party to the other must be in writing by email and will be deemed to have been given on transmission.

28.2.   Notices to SOTO Group must be sent to hello@sotogroup.co or to any other email address notified by email to You by SOTO Group for the purpose of sending notices. Notices to You will be sent to the email address which You provided when submitting Your Application.


SOTO Group Community Membership

Note the following benefits are subject to change at SOTO Group’ discretion from time to time. SOTO Group will provide you with notification and the option to terminate if the terms in this Agreement materially change in the opinion of SOTO Group, acting reasonably

SOTO Group Community Membership (discounts apply for students)

SOTO Group Community Membership or SOTO Group Student Community membership allows You at the Premises, as specified in Your Application.

a)    access to the Coworking Space for up to 2 days per month during office hours (9am to 5pm – Monday to Friday, excluding public holidays);

b)     access to the “Perks Program”;

c)     discounted (or free) access to SOTO Group hosted events, talks and training;

d)     unlimited access to high-speed wireless internet;

e)     access to printer, scanner and the kitchen area;

f)     discounted access to Strategy Services;

g)    access to mentoring from experienced businesspersons, venture capitalists and philanthropists;

h)    Access to the members benefits as specified on the website; and

i)    If You use the Community Membership for a greater time than You are entitled (as per agreement) you will be charged by SOTO Group at a rate of $45.00 (plus GST) per day.

j)    You may cancel a SOTO Group Community Membership that is payable on a monthly basis with one (1) calendar month’s prior notice in writing by emailing hello@sotogroup.co. There is no right to a refund if you terminate a SOTO Group Membership that was paid on an annual upfront basis prior to the expiration of the term.

Friends (Casual) Coworking Memberships

a)     All the benefits specified in the community membership;

b)    Unlimited use of the Coworking Space located at the Premises during office hours (9am to 5pm – Monday to Friday, excluding public holidays);

c)     The ability to use the Premises as Your business address;

d)     Use of the Meeting Rooms as specified in Agreement;

e)     Access to showers and changing rooms;

f)     Access to the Premises from 9am to 5pm;

f)     24/7 access to the Premises may be available for an additional fee or security bond;

g)    If You use the Coworking Space for a greater time than You are entitled (as per agreement) you will be charged by SOTO Group at a rate of $40.00 (plus GST) per day; and

h)    You may cancel a Space Coworking Package with one (1) calendar month’s prior notice  in writing by completing emailing hello@sotorgoup.co . There is no right to a refund if you terminate a SOTO Group Membership that was paid on an annual upfront basis prior to the expiration of the term.

Family (Permanent) Desk Membership

a) Subject to availability, You may sign up for a Family Desk at the Premises. If You require further information about signing up for a Family Desk You should contact the Community Manager;

b) You may sign up for a rolling monthly package. Discounts apply if you sign for six (6) or twelve (12) months’. At the end of the contract, if the contract is not renewed discounts will be voided and the rolling monthly package will apply;

c) Use of a Family Desk after which period Your right to use the Resident Desk will, subject to the desk remaining available for Your exclusive use, run from one month to the next until You cancel the arrangement by one (1) calendar month’s prior notice in writing by emailing hello@sotogroup.co if you are on a rolling monthly package or at the end of your contract. There is no right to a refund if you terminate a SOTO Group Membership that was paid on an annual upfront basis prior to the expiration of the term.

d) Resident Desk Fees are payable monthly via direct debit from Your Bank Account or Card;

e)    24/7 access to the Premises is available for all permanent desk members;

f)     The ability to use the Premises as your business address;

g)   Resident desk entitlements i.e. meeting room allocation, swipe card and printer credit will be outlined in agreement and varies depending on the amount of persons the office has been agreed to accommodate.

h)    Access to showers and changing rooms.

Virtual office

a)     Paid use of SOTO Group’s address: Suite 103, 612 Beaufort Street, Mount Lawley WA 6050 on a rolling monthly or annual agreement; and

b)     This does not entitle any use of the space, however member rates of $35 + GST per day for coworking apply.

c) You cancel the arrangement by one (1) calendar month’s (30 calendar days) prior notice in writing by emailing hello@sotogroup.co. There is no right to a refund if you terminate a SOTO Group Membership that was paid on an annual upfront basis prior to the expiration of the term.

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